What we do
Our agile working methodology and iterative approach to product design
and development helps our clients to achieve results fast. It ensures projects stay on track and aligned to customer needs, and improves the speed of regulatory approval.
Whether you are looking for a one-off workshop or design sprint to give your project a creative boost, or a long-term strategic partner
to shape your organisation’s digital transformation, we can help.
Strategy
To help you achieve meaningful outcomes, we focus on aligning your business goals with the needs of your users, grounded in a deep understanding of your market.
Whether transforming services or refining products, our strategies address unmet needs, enhance engagement, and unlock growth opportunities, supported by user research and data insights.
Digital Experience Strategy
Create evidence-based digital experience strategies that align user needs with business goals, delivering measurable impact and long-term success.
UX and Engagement Optimisation
Optimise your digital platforms to enhance user experiences, boost engagement, and achieve sustainable growth through data-driven testing and best practice UX design.
UX Strategy
Design intuitive, user-centred digital experiences through tailored UX strategies that foster engagement, enhance satisfaction, and deliver measurable outcomes.
User Research
We conduct thorough research to uncover actionable insights that drive confident, informed decision-making and guide your digital design process.
By deeply understanding your end users, whether patients, HCPs or other customers, we ensure your digital products align with their needs, creating meaningful and effective experiences.
Audience Understanding
Deepen user understanding through discovery-based research to improve the impact of your digital tools and services.
Usability Testing
Test the usability of your digital product with your intended target user group to gain actionable insights and guide design iterations.
UX Audit
Working to established UX principles, our expert researchers will audit your digital services to identify and prioritise areas for improvement.
Information Architecture Optimisation
Test your information architecture and design concepts to determine the best way of structuring and labelling content to maximise discoverability and engagement.
Design
We place users at the centre of all our design work, taking the time to understand them, before designing and testing solutions.
As your design partner, we bring cross-functional teams together to work towards a common goal to design creative, innovative and approvable digital solutions.
UX and UI Design
User experience (UX) and user interface (UI) design enable you to deliver on your vision whilst balancing both customer and business needs in the design of your digital products.
Design Systems
Design systems will help your teams to connect every part of your product or service and ensure that your digital solutions are scalable. We work with you to create a living library of reusable visual styles, principles and components.
Innovation Workshop
Innovation workshops offer a focused yet creative environment for your team to collaborate and formulate ideas into a future plan to solve business and customer problems.
Design Sprints
A design sprint will take you from initial idea or inspiration to tangible prototype that can be validated with users rapidly.
Rapid Prototyping
Create a viable, testable prototype that will enhance shared understanding of your vision and can be tested with real customers fast.
