Digital experience.
Human impact.
We help healthcare and life sciences organisations create and scale experiences that deliver genuine customer value — through strategy, research and experience design.
A specialist digital experience agency for healthcare and life sciences
HCPs and patients have more choice and less time than ever, and trust is harder to earn.
At the same time, organisations are investing more than ever in content, platforms, data and AI.
The challenge for health and pharma teams is creating experiences worth engaging with: experiences that earn attention, build trust and deliver genuine value.
That's where we come in. We help teams understand what their customers value, design experiences around it, and improve them over time.
Trusted by
Our solutions
Our work
Creating a consistent digital ecosystem for a global pharma organisation
We partnered with a leading global pharma organisation to create a new design system for their digital platforms, brands and markets, bringing efficiency for internal teams and enhanced user experiences for HCPs and patients.
Designing the next generation of digital healthcare and insurance with Vhi
We redesigned Vhi Healthcare's core customer-facing app, creating a better user experience and facilitating easier access to content and features. The award-winning app empowers Vhi members to take control of their health.
Designing a disease-first oncology hub around HCP mental models
We validated a shift from product-led to indication-led navigation for a consolidated oncology hub through usability testing with senior clinicians, solving ISI compliance without disrupting the user experience.
Conducting user research with ultra-rare disease patients to enhance the patient support programme
We conducted in-depth research with patients to support the development of a new digital patient support programme, mapping patient journeys to understand their lived experiences and needs.
Creating a consistent digital ecosystem for a global pharma organisation
We partnered with a leading global pharma organisation to create a new design system for their digital platforms, brands and markets, bringing efficiency for internal teams and enhanced user experiences for HCPs and patients.
Designing the next generation of digital healthcare and insurance with Vhi
We redesigned Vhi Healthcare's core customer-facing app, creating a better user experience and facilitating easier access to content and features. The award-winning app empowers Vhi members to take control of their health.
Designing a disease-first oncology hub around HCP mental models
We validated a shift from product-led to indication-led navigation for a consolidated oncology hub through usability testing with senior clinicians, solving ISI compliance without disrupting the user experience.
Conducting user research with ultra-rare disease patients to enhance the patient support programme
We conducted in-depth research with patients to support the development of a new digital patient support programme, mapping patient journeys to understand their lived experiences and needs.
“Over the past six years, our collaboration with Graphite Digital has been a true partnership—built on trust, creativity, and a shared commitment to delivering exceptional digital experiences. From the outset, our teams integrated seamlessly, and it was clear we were working with a group of highly talented and passionate professionals.”
“Working with Graphite felt like a genuine partnership from day one. The creative quality was consistently strong, with real care put into designing thoughtful, human digital experiences. Our relationship was built on trust, honesty, and open collaboration. They’re simply good people to work with, and that trust made even complex work feel lighter and more effective.”
“The Graphite team have been an absolute joy to work with. Their innovation, creativity and business knowledge pushed us to advance our UX and customer journeys and has resulted in much improved App Store ratings and customer feedback. The highest compliment I can give Graphite is that we felt that they were part of our team and drove us to bigger and better things.””
